| 客服 | kè fú | customer service |
| 排名 | pái míng | ranking; ordered list; to rank nth out of 100; to be placed; roll of honor |
| 哪 | nǎ | how; which |
| na | (particle equivalent to 啊 after noun ending in -n) | |
| něi | which? (interrogative, followed by classifier or numeral-classifier) | |
| 一 | yī | one; 1; single; a (article); as soon as; entire; whole; all; throughout; "one" radical in Chinese characters (Kangxi radical 1); also pr. [yao1] for greater clarity when spelling out numbers digit by digit |
| 果 | guǒ | fruit; result; resolute; indeed; if really |
| guǒ | variant of 果[guo3]; fruit | |
| 免 | wèn | old variant of 絻[wen4] |
| miǎn | to excuse sb; to exempt; to remove or dismiss from office; to avoid; to avert; to escape; to be prohibited | |
| 封 | fēng | to confer; to grant; to bestow a title; to seal; classifier for sealed objects, esp. letters |
| Fēng | surname Feng | |
| 不 | bù | (negative prefix); not; no |
| 死 | sǐ | to die; impassable; uncrossable; inflexible; rigid; extremely; damned |
| 平台 | píng tái | platform; terrace; flat-roofed building |
| 好 | hǎo | good; well; proper; good to; easy to; very; so; (suffix indicating completion or readiness); (of two people) close; on intimate terms |
| hào | to be fond of; to have a tendency to; to be prone to | |