| 免 | wèn | old variant of 絻[wen4] |
| miǎn | to excuse sb; to exempt; to remove or dismiss from office; to avoid; to avert; to escape; to be prohibited | |
| 实名 | shí míng | real-name (registration etc); non-anonymous |
| 账号 | zhàng hào | account; username |
| 售后服务 | shòu hòu fú wù | after-sales service |
| 评价 | píng jià | to evaluate; to assess |
| 电报 | diàn bào | telegram; cable; telegraph; CL:封[feng1],份[fen4] |
| 搜 | sōu | to search |