| 监控 | jiān kòng | to monitor |
| 手机 | shǒu jī | cell phone; mobile phone; CL:部[bu4],支[zhi1] |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 个人 | gè rén | individual; personal; oneself |
| 户籍 | hù jí | census register; household register |
| 信息 | xìn xī | information; news; message |
| 小时 | xiǎo shí | hour; CL:個|个[ge4] |
| 在线 | zài xiàn | online |
| 专家 | zhuān jiā | expert; specialist; CL:個|个[ge4] |
| 咨询 | zī xún | to consult; to seek advice; consultation; (sales) inquiry (formal) |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 系统 | xì tǒng | system; CL:個|个[ge4] |