| 有 | yǒu | to have; there is; there are; to exist; to be |
| 什么 | shén me | what?; who?; something; anything |
| 方法 | fāng fǎ | method; way; means; CL:個|个[ge4] |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 未知 | wèi zhī | unknown |
| 司法 | sī fǎ | judicial; (administration of) justice |
| 冻结 | dòng jié | to freeze (loan, wage, price etc) |
| 原因 | yuán yīn | cause; origin; root cause; reason; CL:個|个[ge4] |
| 详情 | xiáng qíng | details; particulars |
| 具体情况 | jù tǐ qíng kuàng | specific circumstances; actual situation |
| 很 | hěn | (adverb of degree); quite; very; awfully |
| 放心 | fàng xīn | to feel relieved; to feel reassured; to be at ease |
| 的 | de | of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis) |
| dí | really and truly | |
| dì | aim; clear | |
| dī | see 的士[di1 shi4] | |
| 服务 | fú wù | to serve; service; CL:項|项[xiang4] |
| 淘 | táo | to wash; to clean out; to cleanse; to eliminate; to dredge |
| 宝 | bǎo | jewel; gem; treasure; precious |
| bǎo | variant of 寶|宝[bao3] | |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |