| 内 | nèi | inside; inner; internal; within; interior |
| 职 | zhí | office; duty |
| 人员 | rén yuán | staff; crew; personnel; CL:個|个[ge4] |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 个人 | gè rén | individual; personal; oneself |
| 户籍 | hù jí | census register; household register |
| 信息 | xìn xī | information; news; message |
| 唯 | wéi | -ism; only; alone |
| wěi | yes | |
| 一会 | yī huì | a moment; a while; in a moment; also pr. [yi1 hui3] |
| 退款 | tuì kuǎn | to refund; refund |
| 的 | de | of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis) |
| dí | really and truly | |
| dì | aim; clear | |
| dī | see 的士[di1 shi4] | |
| 渠道 | qú dào | irrigation ditch; (fig.) channel; means |
| 分析 | fēn xī | to analyze; analysis; CL:個|个[ge4] |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 酒店 | jiǔ diàn | wine shop; pub (public house); hotel; restaurant |
| 入住 | rù zhù | to check in (at a hotel etc) |
| 记录 | jì lù | to record; record (written account); note-taker; record (in sports etc); CL:個|个[ge4] |