| 黑盒 | hēi hé | black box; fig. system whose internal structure is unknown |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 案件 | àn jiàn | case; instance; CL:宗[zong1],樁|桩[zhuang1],起[qi3] |
| 进度 | jìn dù | pace; tempo; degree of progress (on project); work schedule |
| 及 | jí | and; to reach; up to; in time for |
| 联系人 | lián xì rén | contact (person) |
| 第一 | dì yī | first; number one; primary |
| 推荐 | tuī jiàn | to recommend; recommendation |
| 喜力 | Xǐ lì | Heineken (Dutch brewing company); see also 海尼根[Hai3 ni2 gen1] |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |