防

fáng to protect; to defend; to guard against; to prevent

出轨

chū guǐ derailment (railway accident); to leave the rails; fig. to overstep bounds; fig. to have an extramarital affair

软件

ruǎn jiàn (computer) software

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

案件

àn jiàn case; instance; CL:宗[zong1],樁|桩[zhuang1],起[qi3]

进度

jìn dù pace; tempo; degree of progress (on project); work schedule

及

jí and; to reach; up to; in time for

联系人

lián xì rén contact (person)

不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

方式

fāng shì way; manner; style; mode; pattern; CL:個|个[ge4]

做法

zuò fǎ way of handling sth; method for making; work method; recipe; practice; CL:個|个[ge4]

智

zhì wisdom; knowledge

网

wǎng net; network

综合

zōng hé comprehensive; composite; synthesized; mixed; to sum up; to integrate; to synthesize

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

机器人

jī qì rén mechanical person; robot; android

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