酒店

jiǔ diàn wine shop; pub (public house); hotel; restaurant

入住

rù zhù to check in (at a hotel etc)

记录

jì lù to record; record (written account); note-taker; record (in sports etc); CL:個|个[ge4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

微信

Wēi xìn Weixin or WeChat (mobile text and voice messaging service developed by Tencent 騰訊|腾讯[Teng2 xun4])

好友

hǎo yǒu close friend; pal; (social networking website) friend; CL:個|个[ge4]

并

bìng and; furthermore; also; together with; (not) at all; simultaneously; to combine; to join; to merge

bìng variant of 並|并[bing4]

bìng to combine; to amalgamate

提取

tí qǔ to extract; to refine; to withdraw (from a bank or warehouse); to pick up

实名

shí míng real-name (registration etc); non-anonymous

信息

xìn xī information; news; message

。 不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

机器人

jī qì rén mechanical person; robot; android

在线

zài xiàn online

天

tiān day; sky; heaven

眼

yǎn eye; small hole; crux (of a matter); CL:隻|只[zhi1],雙|双[shuang1]; classifier for big hollow things (wells, stoves, pots etc)

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

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