违章

wéi zhāng to break the rules; to violate regulations

处理

chǔ lǐ to handle; to treat; to deal with; to process; to deal with a criminal case; to mete out punishment; to offer for sale at a reduced price; to punish

人

rén man; person; people; CL:個|个[ge4],位[wei4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

快递

kuài dì express delivery

收

shōu to receive; to accept; to collect; to put away; to restrain; to stop; in care of (used on address line after name)

货

huò goods; money; commodity; CL:個|个[ge4]

地址

dì zhǐ address; CL:個|个[ge4]

等

děng class; rank; grade; equal to; same as; to wait for; to await; et cetera; and so on; et al. (and other authors); after; as soon as; once

信息

xìn xī information; news; message

。 唯

wéi -ism; only; alone

wěi yes

一会

yī huì a moment; a while; in a moment; also pr. [yi1 hui3]

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

ingeek 社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

开

kāi to open; to start; to turn on; to boil; to write out (a prescription, check, invoice etc); to operate (a vehicle); carat (gold); abbr. for Kelvin, 開爾文|开尔文[Kai1 er3 wen2]; abbr. for 開本|开本[kai1 ben3], book format

盒

hé small box; case

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

kaikecyou