| 申 | Shēn | old name for Shanghai 上海[Shang4 hai3]; surname Shen |
| shēn | to extend; to state; to explain; 9th earthly branch: 3-5 p.m., 7th solar month (7th August-7th September), year of the Monkey; ancient Chinese compass point: 240° | |
| 通 | tōng | to go through; to know well; (suffix) expert; to connect; to communicate; open; to clear; classifier for letters, telegrams, phone calls etc |
| tòng | classifier for an activity, taken in its entirety (tirade of abuse, stint of music playing, bout of drinking etc) | |
| 快递 | kuài dì | express delivery |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 未知 | wèi zhī | unknown |
| 司法 | sī fǎ | judicial; (administration of) justice |
| 冻结 | dòng jié | to freeze (loan, wage, price etc) |
| 原因 | yuán yīn | cause; origin; root cause; reason; CL:個|个[ge4] |
| 详情 | xiáng qíng | details; particulars |
| 具体情况 | jù tǐ qíng kuàng | specific circumstances; actual situation |
| 口碑 | kǒu bēi | public praise; public reputation; commonly held opinions; current idiom |
| 超 | chāo | to exceed; to overtake; to surpass; to transcend; to pass; to cross; ultra-; super- |
| 好 | hǎo | good; well; proper; good to; easy to; very; so; (suffix indicating completion or readiness); (of two people) close; on intimate terms |
| hào | to be fond of; to have a tendency to; to be prone to | |
| 的 | de | of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis) |
| dí | really and truly | |
| dì | aim; clear | |
| dī | see 的士[di1 shi4] | |
| 服务 | fú wù | to serve; service; CL:項|项[xiang4] |
| 行业 | háng yè | industry; business |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |