| 申 | Shēn | old name for Shanghai 上海[Shang4 hai3]; surname Shen |
| shēn | to extend; to state; to explain; 9th earthly branch: 3-5 p.m., 7th solar month (7th August-7th September), year of the Monkey; ancient Chinese compass point: 240° | |
| 通 | tōng | to go through; to know well; (suffix) expert; to connect; to communicate; open; to clear; classifier for letters, telegrams, phone calls etc |
| tòng | classifier for an activity, taken in its entirety (tirade of abuse, stint of music playing, bout of drinking etc) | |
| 快递 | kuài dì | express delivery |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 个人 | gè rén | individual; personal; oneself |
| 出 | chū | variant of 出[chu1] (classifier for plays or chapters of classical novels) |
| chū | to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc | |
| 入境 | rù jìng | to enter a country; immigration |
| 信息 | xìn xī | information; news; message |
| 唯一 | wéi yī | only; sole |
| 会 | huì | can; to be possible; to be able to; will; to be likely to; to be sure to; to assemble; to meet; to gather; to see; union; group; association; CL:個|个[ge4]; a moment (Taiwan pr. for this sense is [hui3]) |
| kuài | to balance an account; accountancy; accounting | |
| 退款 | tuì kuǎn | to refund; refund |
| 的 | de | of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis) |
| dí | really and truly | |
| dì | aim; clear | |
| dī | see 的士[di1 shi4] | |
| 专员 | zhuān yuán | assistant director; commissioner |
| 工作 | gōng zuò | to work; (of a machine) to operate; job; work; task; CL:個|个[ge4],份[fen4],項|项[xiang4] |
| 黑盒 | hēi hé | black box; fig. system whose internal structure is unknown |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |