特别

tè bié especially; special; particular; unusual

渠道

qú dào irrigation ditch; (fig.) channel; means

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

未知

wèi zhī unknown

司法

sī fǎ judicial; (administration of) justice

冻结

dòng jié to freeze (loan, wage, price etc)

原因

yuán yīn cause; origin; root cause; reason; CL:個|个[ge4]

详情

xiáng qíng details; particulars

具体情况

jù tǐ qíng kuàng specific circumstances; actual situation

包

bāo to cover; to wrap; to hold; to include; to take charge of; to contract (to or for); package; wrapper; container; bag; to hold or embrace; bundle; packet; CL:個|个[ge4],隻|只[zhi1]

Bāo surname Bao

满意

mǎn yì satisfied; pleased; to one's satisfaction

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

服务

fú wù to serve; service; CL:項|项[xiang4]

Space 社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

quchachashop