| 正规 | zhèng guī | regular; according to standards |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 个人 | gè rén | individual; personal; oneself |
| 护照 | hù zhào | passport; CL:本[ben3],個|个[ge4] |
| 信息 | xìn xī | information; news; message |
| 极致 | jí zhì | peak; pinnacle; ultimate |
| 服务 | fú wù | to serve; service; CL:項|项[xiang4] |
| 的 | de | of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis) |
| dí | really and truly | |
| dì | aim; clear | |
| dī | see 的士[di1 shi4] | |
| 服务 | fú wù | to serve; service; CL:項|项[xiang4] |
| 喜力 | Xǐ lì | Heineken (Dutch brewing company); see also 海尼根[Hai3 ni2 gen1] |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |