有

yǒu to have; there is; there are; to exist; to be

什么

shén me what?; who?; something; anything

策略

cè lüè tactics; to be tactful

cè lüè tactics; to be tactful

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

个人

gè rén individual; personal; oneself

开

kāi to open; to start; to turn on; to boil; to write out (a prescription, check, invoice etc); to operate (a vehicle); carat (gold); abbr. for Kelvin, 開爾文|开尔文[Kai1 er3 wen2]; abbr. for 開本|开本[kai1 ben3], book format

房

fáng house; room; CL:間|间[jian1]; branch of an extended family; classifier for family members (or concubines)

Fáng surname Fang

记录

jì lù to record; record (written account); note-taker; record (in sports etc); CL:個|个[ge4]

。 唯

wéi -ism; only; alone

wěi yes

一会

yī huì a moment; a while; in a moment; also pr. [yi1 hui3]

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

小

xiǎo small; tiny; few; young

熊

xióng bear; to scold; to rebuke; brilliant light; to shine brightly

Xióng surname Xiong

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

开

kāi to open; to start; to turn on; to boil; to write out (a prescription, check, invoice etc); to operate (a vehicle); carat (gold); abbr. for Kelvin, 開爾文|开尔文[Kai1 er3 wen2]; abbr. for 開本|开本[kai1 ben3], book format

盒

hé small box; case

软件

ruǎn jiàn (computer) software

kaihecyou