有

yǒu to have; there is; there are; to exist; to be

什么

shén me what?; who?; something; anything

方案

fāng àn plan; program (for action etc); proposal; proposed bill; CL:個|个[ge4],套[tao4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

某

mǒu some; a certain; sb or sth indefinite; such-and-such

个人

gè rén individual; personal; oneself

名下

míng xià under sb's name

所有

suǒ yǒu all; to have; to possess; to own

房产

fáng chǎn real estate; the property market (e.g. houses)

, 唯

wéi -ism; only; alone

wěi yes

一会

yī huì a moment; a while; in a moment; also pr. [yi1 hui3]

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

系统

xì tǒng system; CL:個|个[ge4]

维护

wéi hù to defend; to safeguard; to protect; to uphold; to maintain

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

官

guān government official; governmental; official; public; organ of the body; CL:個|个[ge4]

Guān surname Guan

网

wǎng net; network

chayachatop