有

yǒu to have; there is; there are; to exist; to be

什么

shén me what?; who?; something; anything

方案

fāng àn plan; program (for action etc); proposal; proposed bill; CL:個|个[ge4],套[tao4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

对方

duì fāng counterpart; other person involved; opposite side; other side; receiving party

银行卡

yín háng kǎ bank card; ATM card

数量

shù liàng amount; quantity; CL:個|个[ge4]; quantitative

余额

yú é balance (of an account, bill etc); surplus; remainder

不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

产品

chǎn pǐn goods; merchandise; product; CL:個|个[ge4]

创新

chuàng xīn innovation; to bring forth new ideas; to blaze new trails

海外

hǎi wài overseas; abroad

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

开

kāi to open; to start; to turn on; to boil; to write out (a prescription, check, invoice etc); to operate (a vehicle); carat (gold); abbr. for Kelvin, 開爾文|开尔文[Kai1 er3 wen2]; abbr. for 開本|开本[kai1 ben3], book format

盒

hé small box; case

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