| 抓 | zhuā | to grab; to catch; to arrest; to snatch; to scratch |
| 老 | lǎo | prefix used before the surname of a person or a numeral indicating the order of birth of the children in a family or to indicate affection or familiarity; old (of people); venerable (person); experienced; of long standing; always; all the time; of the past; very; outdated; (of meat etc) tough |
| 赖 | lài | variant of 賴|赖[lai4] |
| Lài | surname Lai | |
| lài | to depend on; to hang on in a place; bad; to renege (on promise); to disclaim; to rat (on debts); rascally; to blame; to put the blame on | |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 个人 | gè rén | individual; personal; oneself |
| 出 | chū | variant of 出[chu1] (classifier for plays or chapters of classical novels) |
| chū | to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc | |
| 入境 | rù jìng | to enter a country; immigration |
| 禁止 | jìn zhǐ | to prohibit; to forbid; to ban |
| 原因 | yuán yīn | cause; origin; root cause; reason; CL:個|个[ge4] |
| 客户 | kè hù | client; customer |
| 最多 | zuì duō | at most; maximum; greatest (amount); maximal |
| 的 | de | of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis) |
| dí | really and truly | |
| dì | aim; clear | |
| dī | see 的士[di1 shi4] | |
| 方式 | fāng shì | way; manner; style; mode; pattern; CL:個|个[ge4] |
| 做法 | zuò fǎ | way of handling sth; method for making; work method; recipe; practice; CL:個|个[ge4] |
| 开 | kāi | to open; to start; to turn on; to boil; to write out (a prescription, check, invoice etc); to operate (a vehicle); carat (gold); abbr. for Kelvin, 開爾文|开尔文[Kai1 er3 wen2]; abbr. for 開本|开本[kai1 ben3], book format |
| 盒 | hé | small box; case |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |
| 在线 | zài xiàn | online |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |