定位

dìng wèi to orientate; to position; to categorize (as); to characterize (as); positioning; position; niche

跟踪

gēn zōng to follow sb's tracks; to tail; to shadow; tracking

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

某人

mǒu rén someone; a certain person; some people; I (self-address after one's surname)

某

mǒu some; a certain; sb or sth indefinite; such-and-such

个

gè variant of 個|个[ge4]

gè individual; this; that; size; classifier for people or objects in general

银行卡

yín háng kǎ bank card; ATM card

卡

kǎ to stop; to block; card; CL:張|张[zhang1],片[pian4]; calorie; cassette; (computing) (coll.) slow

qiǎ to block; to be stuck; to be wedged; customs station; a clip; a fastener; a checkpost; Taiwan pr. [ka3]

号

hào ordinal number; day of a month; mark; sign; business establishment; size; ship suffix; horn (wind instrument); bugle call; assumed name; to take a pulse; classifier used to indicate number of people

háo roar; cry; CL:個|个[ge4]

流水

liú shuǐ running water

详情

xiáng qíng details; particulars

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

, 不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

方案

fāng àn plan; program (for action etc); proposal; proposed bill; CL:個|个[ge4],套[tao4]

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

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