免

wèn old variant of 絻[wen4]

miǎn to excuse sb; to exempt; to remove or dismiss from office; to avoid; to avert; to escape; to be prohibited

社工

shè gōng social work; social worker

在线

zài xiàn online

chalachacom 能不能

néng bù néng can or cannot?; Is it possible?; Can we do it?

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

案件

àn jiàn case; instance; CL:宗[zong1],樁|桩[zhuang1],起[qi3]

进度

jìn dù pace; tempo; degree of progress (on project); work schedule

及

jí and; to reach; up to; in time for

联系人

lián xì rén contact (person)

服务

fú wù to serve; service; CL:項|项[xiang4]

最

zuì old variant of 最[zui4]

zuì variant of 最[zui4]

zuì most; the most; -est (superlative suffix)

有

yǒu to have; there is; there are; to exist; to be

耐心

nài xīn to be patient; patience

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

商城

shāng chéng shopping center; department store

Shāng chéng see 商城縣|商城县[Shang1 cheng2 xian4]

运营

yùn yíng to operate; to be in operation; to be in motion; to do business; scheduled service (train, bus etc)