| 特殊 | tè shū | special; particular; unusual; extraordinary |
| 渠道 | qú dào | irrigation ditch; (fig.) channel; means |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 案件 | àn jiàn | case; instance; CL:宗[zong1],樁|桩[zhuang1],起[qi3] |
| 进度 | jìn dù | pace; tempo; degree of progress (on project); work schedule |
| 及 | jí | and; to reach; up to; in time for |
| 联系人 | lián xì rén | contact (person) |
| 服务 | fú wù | to serve; service; CL:項|项[xiang4] |
| 最 | zuì | old variant of 最[zui4] |
| zuì | variant of 最[zui4] | |
| zuì | most; the most; -est (superlative suffix) | |
| 到位 | dào wèi | to get to the intended location; to be in place; to be in position; precise; well (done) |
| 的 | de | of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis) |
| dí | really and truly | |
| dì | aim; clear | |
| dī | see 的士[di1 shi4] | |
| 网址 | wǎng zhǐ | website; web address; URL |
| 链接 | liàn jiē | link (on a website) |
| 海外 | hǎi wài | overseas; abroad |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |
| 开 | kāi | to open; to start; to turn on; to boil; to write out (a prescription, check, invoice etc); to operate (a vehicle); carat (gold); abbr. for Kelvin, 開爾文|开尔文[Kai1 er3 wen2]; abbr. for 開本|开本[kai1 ben3], book format |
| 盒 | hé | small box; case |