特别

tè bié especially; special; particular; unusual

渠道

qú dào irrigation ditch; (fig.) channel; means

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

对方

duì fāng counterpart; other person involved; opposite side; other side; receiving party

银行卡

yín háng kǎ bank card; ATM card

数量

shù liàng amount; quantity; CL:個|个[ge4]; quantitative

余额

yú é balance (of an account, bill etc); surplus; remainder

。 唯

wéi -ism; only; alone

wěi yes

一会

yī huì a moment; a while; in a moment; also pr. [yi1 hui3]

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

方案

fāng àn plan; program (for action etc); proposal; proposed bill; CL:個|个[ge4],套[tao4]

设计

shè jì plan; design; to design; to plan; CL:個|个[ge4]

天使

tiān shǐ angel

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

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