火箭

huǒ jiàn rocket; CL:枚[mei2]

般

bān sort; kind; class; way; manner

pán see 般樂|般乐[pan2 le4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

个人

gè rén individual; personal; oneself

护照

hù zhào passport; CL:本[ben3],個|个[ge4]

信息

xìn xī information; news; message

不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

池子

chí zi pond; bathhouse pool; dance floor of a ballroom; (old) stalls (front rows in a theater)

在线

zài xiàn online

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

系统

xì tǒng system; CL:個|个[ge4]

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