有

yǒu to have; there is; there are; to exist; to be

什么

shén me what?; who?; something; anything

方法

fāng fǎ method; way; means; CL:個|个[ge4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

个人

gè rén individual; personal; oneself

护照

hù zhào passport; CL:本[ben3],個|个[ge4]

信息

xìn xī information; news; message

唯

wéi -ism; only; alone

wěi yes

一会

yī huì a moment; a while; in a moment; also pr. [yi1 hui3]

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

台子

tái zi desk; (pool etc) table

tái zi platform; stand

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

系统

xì tǒng system; CL:個|个[ge4]

cha8cyou