有

yǒu to have; there is; there are; to exist; to be

什么

shén me what?; who?; something; anything

方案

fāng àn plan; program (for action etc); proposal; proposed bill; CL:個|个[ge4],套[tao4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

某

mǒu some; a certain; sb or sth indefinite; such-and-such

个人

gè rén individual; personal; oneself

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

全

quán all; whole; entire; every; complete

Quán surname Quan

页

yè page; leaf

户籍

hù jí census register; household register

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

包括

bāo kuò to comprise; to include; to involve; to incorporate; to consist of

家人

jiā rén household; (one's) family

, 不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

内

nèi inside; inner; internal; within; interior

线

xiàn variant of 線|线[xian4]

xiàn thread; string; wire; line; CL:條|条[tiao2],股[gu3],根[gen1]

空

kōng empty; air; sky; in vain

kòng to empty; vacant; unoccupied; space; leisure; free time

壳

qiào shell; carapace; crust (earth's crust etc); also pr. [ke2]

Bot 社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

pspshelp