有

yǒu to have; there is; there are; to exist; to be

什么

shén me what?; who?; something; anything

方案

fāng àn plan; program (for action etc); proposal; proposed bill; CL:個|个[ge4],套[tao4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

手机

shǒu jī cell phone; mobile phone; CL:部[bu4],支[zhi1]

号

hào ordinal number; day of a month; mark; sign; business establishment; size; ship suffix; horn (wind instrument); bugle call; assumed name; to take a pulse; classifier used to indicate number of people

háo roar; cry; CL:個|个[ge4]

通话

tōng huà to hold a conversation; to talk over the telephone; phone call

记录

jì lù to record; record (written account); note-taker; record (in sports etc); CL:個|个[ge4]

唯

wéi -ism; only; alone

wěi yes

一会

yī huì a moment; a while; in a moment; also pr. [yi1 hui3]

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

Hope 社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

天使

tiān shǐ angel

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

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