是否

shì fǒu whether (or not); if; is or isn't

有

yǒu to have; there is; there are; to exist; to be

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

个人

gè rén individual; personal; oneself

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

入境

rù jìng to enter a country; immigration

信息

xìn xī information; news; message

, 不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

团队

tuán duì team

合作

hé zuò to cooperate; to collaborate; to work together; cooperation; CL:個|个[ge4]

开

kāi to open; to start; to turn on; to boil; to write out (a prescription, check, invoice etc); to operate (a vehicle); carat (gold); abbr. for Kelvin, 開爾文|开尔文[Kai1 er3 wen2]; abbr. for 開本|开本[kai1 ben3], book format

盒

hé small box; case

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

kaikecyou