| 抓 | zhuā | to grab; to catch; to arrest; to snatch; to scratch |
| 老 | lǎo | prefix used before the surname of a person or a numeral indicating the order of birth of the children in a family or to indicate affection or familiarity; old (of people); venerable (person); experienced; of long standing; always; all the time; of the past; very; outdated; (of meat etc) tough |
| 赖 | lài | variant of 賴|赖[lai4] |
| Lài | surname Lai | |
| lài | to depend on; to hang on in a place; bad; to renege (on promise); to disclaim; to rat (on debts); rascally; to blame; to put the blame on | |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 个人 | gè rén | individual; personal; oneself |
| 宽带 | kuān dài | broadband |
| 安装 | ān zhuāng | to install; to erect; to fix; to mount; installation |
| 地址 | dì zhǐ | address; CL:個|个[ge4] |
| 及 | jí | and; to reach; up to; in time for |
| 地址 | dì zhǐ | address; CL:個|个[ge4] |
| 火箭 | huǒ jiàn | rocket; CL:枚[mei2] |
| 般 | bān | sort; kind; class; way; manner |
| pán | see 般樂|般乐[pan2 le4] | |
| 的 | de | of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis) |
| dí | really and truly | |
| dì | aim; clear | |
| dī | see 的士[di1 shi4] | |
| 效率 | xiào lǜ | efficiency |
| xiào lǜ | efficiency | |
| 服务 | fú wù | to serve; service; CL:項|项[xiang4] |
| 喜力 | Xǐ lì | Heineken (Dutch brewing company); see also 海尼根[Hai3 ni2 gen1] |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |