愿意

yuàn yì to wish; to want; ready; willing (to do sth)

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

未知

wèi zhī unknown

司法

sī fǎ judicial; (administration of) justice

冻结

dòng jié to freeze (loan, wage, price etc)

原因

yuán yīn cause; origin; root cause; reason; CL:個|个[ge4]

详情

xiáng qíng details; particulars

具体情况

jù tǐ qíng kuàng specific circumstances; actual situation

不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

黑客

hēi kè hacker (computing) (loanword)

手机

shǒu jī cell phone; mobile phone; CL:部[bu4],支[zhi1]

定位

dìng wèi to orientate; to position; to categorize (as); to characterize (as); positioning; position; niche

软件

ruǎn jiàn (computer) software

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