| 想要 | xiǎng yào | to want to; to feel like; to fancy; to care for sb; desirous of |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 案件 | àn jiàn | case; instance; CL:宗[zong1],樁|桩[zhuang1],起[qi3] |
| 进度 | jìn dù | pace; tempo; degree of progress (on project); work schedule |
| 及 | jí | and; to reach; up to; in time for |
| 联系人 | lián xì rén | contact (person) |
| 累积 | lěi jī | to accumulate |
| 服务 | fú wù | to serve; service; CL:項|项[xiang4] |
| 万人 | wàn rén | ten thousand people; all the people; everyman |
| 以上 | yǐ shàng | that level or higher; that amount or more; the above-mentioned |
| 专家 | zhuān jiā | expert; specialist; CL:個|个[ge4] |
| 手机 | shǒu jī | cell phone; mobile phone; CL:部[bu4],支[zhi1] |
| 号 | hào | ordinal number; day of a month; mark; sign; business establishment; size; ship suffix; horn (wind instrument); bugle call; assumed name; to take a pulse; classifier used to indicate number of people |
| háo | roar; cry; CL:個|个[ge4] | |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |
| 在线 | zài xiàn | online |