想

xiǎng to think; to believe; to suppose; to wish; to want; to miss (feel wistful about the absence of sb or sth)

得到

dé dào to get; to obtain; to receive

通过

tōng guò by means of; through; via; to pass through; to get through; to adopt; to pass (a bill or inspection etc); to switch over

微信

Wēi xìn Weixin or WeChat (mobile text and voice messaging service developed by Tencent 騰訊|腾讯[Teng2 xun4])

收

shōu to receive; to accept; to collect; to put away; to restrain; to stop; in care of (used on address line after name)

款

kuǎn section; paragraph; funds; CL:筆|笔[bi3],個|个[ge4]; classifier for versions or models (of a product)

码

mǎ weight; number; code; to pile; to stack; classifier for length or distance (yard), happenings etc

反

fǎn contrary; in reverse; inside out or upside down; to reverse; to return; to oppose; opposite; against; anti-; to rebel; to use analogy; instead; abbr. for 反切[fan3 qie4] phonetic system

查

chá to research; to check; to investigate; to examine; to refer to; to look up (e.g. a word in a dictionary)

zhā see 山查[shan1 zha1]

Zhā surname Zha

个人

gè rén individual; personal; oneself

实名

shí míng real-name (registration etc); non-anonymous

认证

rèn zhèng to authenticate; to approve

信息

xìn xī information; news; message

不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

全国

quán guó whole nation; nationwide; countrywide; national

信息

xìn xī information; news; message

调查

diào chá investigation; inquiry; to investigate; to survey; survey; (opinion) poll; CL:項|项[xiang4],個|个[ge4]

杰拉德

Jié lā dé Gerrard (name)

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

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