可否

kě fǒu is it possible or not?

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

支付宝

Zhī fù bǎo Alipay, online payment platform

收

shōu to receive; to accept; to collect; to put away; to restrain; to stop; in care of (used on address line after name)

款

kuǎn section; paragraph; funds; CL:筆|笔[bi3],個|个[ge4]; classifier for versions or models (of a product)

码

mǎ weight; number; code; to pile; to stack; classifier for length or distance (yard), happenings etc

实名

shí míng real-name (registration etc); non-anonymous

人

rén man; person; people; CL:個|个[ge4],位[wei4]

信息

xìn xī information; news; message

不

bù (negative prefix); not; no

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

单

dān bill; list; form; single; only; sole; odd number; CL:個|个[ge4]

Chán see 單于|单于[Chán yú]

Shàn surname Shan

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

liemo 社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

日月

rì yuè the sun and moon; day and month; every day and every month; season; life and livelihood

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

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