Our host is getting sleepy as the night continues. He talks to a high schooler who's at the internet cafe very late. The high schooler talks to the host about his family situation and how he comes to the internet cafe to listen to music and get away from it all.
Our host barely makes it through the night as even the early morning customers start to come in. He expresses his thanks to the boss and the staff and sums up his new understanding of the world of internet cafes in China.
For the second round of training, customer service intern Wang Xin Yuan is shown how to deal with passengers fed up with waiting for a delayed flight to take off.