| 听说 | tīng shuō | to hear (sth said); one hears (that); hearsay; listening and speaking |
| 可 | kè | see 可汗[ke4 han2] |
| kě | can; may; able to; to approve; to permit; to suit; (particle used for emphasis) certainly; very | |
| 查询 | chá xún | to check; to inquire; to consult (a document etc); inquiry; query |
| 个人 | gè rén | individual; personal; oneself |
| 护照 | hù zhào | passport; CL:本[ben3],個|个[ge4] |
| 信息 | xìn xī | information; news; message |
| 口碑 | kǒu bēi | public praise; public reputation; commonly held opinions; current idiom |
| 最好 | zuì hǎo | best; (you) had better (do what we suggest) |
| 的 | de | of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis) |
| dí | really and truly | |
| dì | aim; clear | |
| dī | see 的士[di1 shi4] | |
| 公司 | gōng sī | (business) company; company; firm; corporation; incorporated; CL:家[jia1] |
| 业务 | yè wù | business; professional work; service; CL:項|项[xiang4] |
| 杰拉德 | Jié lā dé | Gerrard (name) |
| 社工 | shè gōng | social work; social worker |
| 库 | kù | warehouse; storehouse; (file) library |