重点

zhòng diǎn important point; main point; focus; key (project etc); to focus on; to put the emphasis on

chóng diǎn to recount (e.g. results of election); to re-evaluate

人员

rén yuán staff; crew; personnel; CL:個|个[ge4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

个人

gè rén individual; personal; oneself

出

chū variant of 出[chu1] (classifier for plays or chapters of classical novels)

chū to go out; to come out; to occur; to produce; to go beyond; to rise; to put forth; to happen; classifier for dramas, plays, operas etc

入境

rù jìng to enter a country; immigration

信息

xìn xī information; news; message

, 唯

wéi -ism; only; alone

wěi yes

一会

yī huì a moment; a while; in a moment; also pr. [yi1 hui3]

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

渠道

qú dào irrigation ditch; (fig.) channel; means

分析

fēn xī to analyze; analysis; CL:個|个[ge4]

天

tiān day; sky; heaven

网

wǎng net; network

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

在线

zài xiàn online

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