有

yǒu to have; there is; there are; to exist; to be

什么

shén me what?; who?; something; anything

方法

fāng fǎ method; way; means; CL:個|个[ge4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

个人

gè rén individual; personal; oneself

学历

xué lì educational background; academic qualifications

学籍

xué jí registration as a current student

信息

xìn xī information; news; message

, 唯

wéi -ism; only; alone

wěi yes

一会

yī huì a moment; a while; in a moment; also pr. [yi1 hui3]

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

专家

zhuān jiā expert; specialist; CL:個|个[ge4]

咨询

zī xún to consult; to seek advice; consultation; (sales) inquiry (formal)

小丑

xiǎo chǒu clown

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

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