有

yǒu to have; there is; there are; to exist; to be

什么

shén me what?; who?; something; anything

方案

fāng àn plan; program (for action etc); proposal; proposed bill; CL:個|个[ge4],套[tao4]

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

案件

àn jiàn case; instance; CL:宗[zong1],樁|桩[zhuang1],起[qi3]

进度

jìn dù pace; tempo; degree of progress (on project); work schedule

及

jí and; to reach; up to; in time for

联系人

lián xì rén contact (person)

服务

fú wù to serve; service; CL:項|项[xiang4]

最

zuì old variant of 最[zui4]

zuì variant of 最[zui4]

zuì most; the most; -est (superlative suffix)

有

yǒu to have; there is; there are; to exist; to be

耐心

nài xīn to be patient; patience

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

平台

píng tái platform; terrace; flat-roofed building

在线

zài xiàn online

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

系统

xì tǒng system; CL:個|个[ge4]

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