护照

hù zhào passport; CL:本[ben3],個|个[ge4]

反

fǎn contrary; in reverse; inside out or upside down; to reverse; to return; to oppose; opposite; against; anti-; to rebel; to use analogy; instead; abbr. for 反切[fan3 qie4] phonetic system

查询

chá xún to check; to inquire; to consult (a document etc); inquiry; query

公司

gōng sī (business) company; company; firm; corporation; incorporated; CL:家[jia1]

股东

gǔ dōng shareholder; stockholder

实名

shí míng real-name (registration etc); non-anonymous

信息

xìn xī information; news; message

唯

wéi -ism; only; alone

wěi yes

一会

yī huì a moment; a while; in a moment; also pr. [yi1 hui3]

退款

tuì kuǎn to refund; refund

的

de of; ~'s (possessive particle); (used after an attribute); (used to form a nominal expression); (used at the end of a declarative sentence for emphasis)

dí really and truly

dì aim; clear

dī see 的士[di1 shi4]

软件

ruǎn jiàn (computer) software

工程

gōng chéng engineering; an engineering project; project; undertaking; CL:個|个[ge4],項|项[xiang4]

小丑

xiǎo chǒu clown

社工

shè gōng social work; social worker

库

kù warehouse; storehouse; (file) library

chatachacom