萧山

Xiāo shān Xiaoshan district of Hangzhou city 杭州市[Hang2 zhou1 shi4], Zhejiang

信访

xìn fǎng complaint letter; petition letter; see also 上訪|上访[shang4 fang3]

局

jú office; situation; classifier for games: match, set, round etc

jú narrow

投诉

tóu sù complaint; to complain; to register a complaint (esp. as a customer)

电话

diàn huà telephone; CL:部[bu4]; phone call; CL:通[tong1]; phone number

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